Sharing workout: heart option not working

[Jenavive018]

When I go to share my workout (where it makes a square that you can post or save to share elsewhere), there are always three options: impact, heart, and camera.

On my app since the update trying to select the heart option causes it to go back to the workout summary page. Impact and camera both work.

I suspect it's related to the graph updates as the HR graph looks different now (different backgrounds and in the workout screen the HR has colors now which it didn't used to)

I'm on Android, newest version of the app (premium if it's relevant),  Fitbit Inspire HR 2

[charleskn]

I can only suggest what the fitbit folks might:

Try clearing your app cache under the apps portion of your android settings.

If that doesn't work, you could try re-installing the app.

[dzdoris]

I've alre tried both of your suggestions. Still doing it 😐

[Jenavive018]

Well don't I feel silly now for not trying this first!

So what I did was uninstalled the app, rebooted my phone, then reinstalled the app. It's working now!

Thanks @charleskn 

Edit to add: this worrisome only worked once, overall still isn't working 

[Jenavive018]

Update: uninstalling and reinstalling worked for one workout....but now it doesn't 😣

[dzdoris]

That's what happened to me. It worked once and now still the same 😐

Edit: C'mon Fitbit. It's not good enough that I'm having to uninstall and install your app EVERY day 🙄

[RonaldM]

Let's give this topic a bump; same issue using Android Fitbit app 3.68.

Workout share option: "When trying to select the heart option causes it to go back to the workout summary page." 

My trouble shooting options:

• Cleared app cache 
• Force closed app
• re-installed the app

Still no luck.