03-27-2016 10:01
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03-27-2016 10:01
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03-27-2016 15:52
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03-27-2016 15:52
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Hey there @Mlaro84. Good to see you in the Community!
The sharing feature should be working basically the same way. Not sure exactly what could be causing this but I'd suggest making sure that you have the latest version for the Fitbit app. Once you've updated it, try to see if sharing works better.
Let me know how it goes! 🙂
Help others by giving votes and marking helpful solutions as Accepted
03-28-2016 17:52
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03-28-2016 17:52
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I got the same issue, even update the app(android).
sharing with facebook, whatsapp or even email has the same issue.
very sure it is problem with fitbit app.
03-29-2016 04:20
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SunsetRunner
03-29-2016 04:20
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Same problem here. Samsung Galaxy S7, newest app. It only shares the photo, not the bottom with steps etc.
03-29-2016 06:31
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03-29-2016 06:31
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03-29-2016 17:37
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03-29-2016 17:37
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just update to 2.21.2
didn't fix the problem.

03-31-2016 00:43
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03-31-2016 00:43
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just update to 2.21.4.
it didn't fix the problem.

07-15-2016 10:56
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07-15-2016 10:56
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@dorst622, @Mlaro84, @SunsetRunner thanks for verifying that your app was updated to its latest version. In this case, I recommend contacting our Support Team for a second opinion. They definitely have the proper tools to take a deeper look into your account's behavior. Mention them that you have the latest app version so there's a better follow up of your case. Good luck and keep us posted guys!
Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂

