help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Showing incorrect miles

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-19-2019 23:31

‎04-19-2019 23:31

I did 13000 steps yesterday but its showing i did nearly 49 miles? My stride settings seem ok any ideas?

Best Answer
0 Votes
1 REPLY 1

‎04-21-2019 05:43

‎04-21-2019 05:43

Welcome to the Forums @Mylee15.

 

Thanks for bringing this up and sharing all of those details.

 

I'd like to take a closer look at the situation. Has this happened like that since then or was it a one time thing? Also, have you logged an activity manually to your account?

 

In the meantime, I'd like to ask that you share some screenshots of how it is showing for different days.

 

I look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes