01-24-2020 12:25
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01-24-2020 12:25
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Recently, I have been unable to receive Signal texts (my default texting app) on my Fitbit Versa. The Fitbit App Notifications section on my phone shows the Signal app is grayed-out. It is the only app on that notifications list that is inaccessible. I have searched my Signal and Fitibit app settings, but I can't figure-out what might have changed recently. Until now, I have been receiving Signal texts on my Versa without issue. WhatsApp and other notifications are working fine. Does anyone know how to fix this? I will check with the Signal community too. Thank you!
Phone: Pixel 2
Android Version: 10
Versa Firmware: 32.70.714

01-24-2020 12:50
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01-24-2020 12:50
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If you have selected Signal Text as your main messaging app, then yes it will be greyed out under the Apps entry. Could this be the case?

01-24-2020 13:34
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01-24-2020 13:34
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Thank you Rich_Laue. You are exactly right. I temporarily switched my default text app to Messenger and found Signal was no longer grayed-out in the App Notifications list. So that question is answered. However, I still do not receive Signal text notifications on my Versa (after switching back to Signal as my default text app).

01-27-2020 07:04
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01-27-2020 07:04
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This just happend to me and I have yet to figure out why I am no longer getting text messages on my Versa. I have deleted an re-installed the Fitbit app on my phone also recycled power on both the phone and Fitbit. This driving me crazy!

06-17-2020 10:58
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06-17-2020 10:58
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I recently purchased a Versa 2 and cannot receive test messages either. I think I've read everything that's been printed on the subject and nothing works. My Versa screen will say "new message", but when I click "open" the text message opens up on my phone. Even my incoming calls doesn't have my contacts name, just "incoming call". I'm frustrated.

