Since last update Blaze can no longer connect via bluetooth!

[Ekdog]

I've had my Blaze for a couple of months now, and it's synced fine up to now, but all of a sudden it has stopped syncing. My phone is an Oukitel U8 Universe Tap. I've tried all of the following, which I found in a Fitbit Community forum, and nothing has worked. Any ideas on how to fix this? 

FITBIT APP FOR ANDROID

1. Close the Fitbit app and open it again. A sync should occur whenever the app is opened.
   
   
2. Turn off Bluetooth, turn it back on, and then open the Fitbit app.
   
   
3. If your tracker didn't sync, reboot your mobile device and then open the Fitbit app again.
   
   
4. If your tracker didn't sync, restart your tracker. For more information, see How do I restart my tracker?
   
   
5. If your tracker didn't sync, uninstall and reinstall the Fitbit app.
   
   
6. If your tracker didn't sync, try syncing with your computer.

[SteveH]

It's restarting the tracker that often works but the procedure is known to not always work so I would suggest trying that step a few more times.

[mPeace38]

This is a known software problem. There is a different thread that EricFitBit moderator has responded to. What works for me is to click on the steps Icon and then on today, when it loads the graph it finally syncs

[FerdinandFitbit]

Hey there guys @mPeace38 @Ekdog @SteveH! Good to see you in the Community! 🙂

@Ekdog, I can also add that setting up your tracker as a new device can help in situations like this.

For setting up your tracker as a new device, go to the Account section on the app. Here choose the option  that says "Set up as a new device" and follow the on-screen instructions until it's completed.

Try that out and let us know how it goes!