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Since the firmware update on 10/28/19 my android and watch are not syncing

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‎10-31-2019 04:07

‎10-31-2019 04:07

Since the most recent versa firmware update my app and watch will not communicate with each other.  I see there was an issue with iPhone but I have an LG android phone.

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4 REPLIES 4

‎10-31-2019 14:39

‎10-31-2019 14:39

I am also having trouble syncing my blaze to my android galaxy s10+ . @KateFitbit are there syncing issues across all platforms?

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‎10-31-2019 17:29

In response to Georgia0802

‎10-31-2019 17:29

I have a Moto Z and I have followed every suggestion and for the last 8 days I can't get my Fitbit to update. I am close to just returning it. My phone is up to date and worked perfectly until this last update

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‎10-31-2019 18:11

‎10-31-2019 18:11

I'm also having issues  Galaxy s10 and versa. Cant get messages 

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‎10-31-2019 19:00

‎10-31-2019 19:00

I am also having the same issue. Since I updated I can't sync my Versa with my Android and it's ruining my stats! What's up?! 

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