12-20-2016 11:02
12-20-2016 11:02
Hours slept scene correct, and the times awake or Restless seem reasonable, but the minutes awake or Restless show up as a huge negative number.
Did I miss something, or is there any way to fix this?
Best Answer12-20-2016 15:38
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
12-20-2016 15:38
@BillonKauai, I moved this post to the Android App Help Forum, since it is not specific to the Charge 2. There are other posts on this subject on this Forum you may wish to review as well.
Best Answer12-20-2016 16:24
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-20-2016 16:24
May I ask @BillonKauai what does Fitbit.com/sleep show?
Knowing this will tell us if the problem is in the app or the Fitbit server, it might also give you the why!
Best Answer12-20-2016 23:41
12-20-2016 23:41
Rich - I deleted the old record from my phone, and entered the new record with the same data from fitbit.com/sleep.
AFTER sync, the phone still shows -154 minutes awake / restless.
Best Answer12-21-2016 02:58
12-21-2016 02:58
I use the app and it seems to only have done this the last 4 days in a row.