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Sleep Score not working/Community posts disappear

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‎02-20-2022 22:09 - last edited on ‎02-27-2022 18:13 by Fitbit Moderator

‎02-20-2022 22:09 - last edited on ‎02-27-2022 18:13 by Fitbit Moderator

The sleep scores is not recording my sleep at all, it just says "no data" when I wear my Versa 2 constantly. Also all my community posts keep disappearing after I post them-- this has been a problem for three years, how long does it take to fix this? 

 

Moderator edit: updated subject for clarity

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‎02-27-2022 18:13

‎02-27-2022 18:13

Welcome to the Fitbit Community, @Brittany98.

 

I'm sorry to hear about the difficulties you experienced. Thank you for the information provided.

 

Our team is aware of those issues, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

 

Have a nice day.

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