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Sleep charts out of sync with Charge 2

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Since daylight saving last week. My sleep week recording has been out of sync. If you take note of the attachment it shows Monday as not registering but seems to be included in the previous weeks summary total (which is not actually a summary of the previous week)

To confuse things further the bar chart at the top does not contain the previous saturday and does not show last nights sleep (another saturday). I have tried changing the start of the week via advanced settings which confuses the app even moreScreenshot_20180331-080222.png

 

 

 

Moderator Edit: Updated Subject For Clarity.

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Hello there @Colum nice to see you are visiting the Fitbit Community! Certainly this is not correct. However, I'm wondering if the information from Monday shows any sleep data? It might be possible the sleep has been recorded, excluding the sleep stages data. Perhaps it happened the same for previous days.

 

If this is the case, the following article might be of your help: What should I know about sleep stages?

 

If this is not the case, perhaps resetting the app will do the trick: Log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

 

See you later and hope this helps.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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Hello there @Colum nice to see you are visiting the Fitbit Community! Certainly this is not correct. However, I'm wondering if the information from Monday shows any sleep data? It might be possible the sleep has been recorded, excluding the sleep stages data. Perhaps it happened the same for previous days.

 

If this is the case, the following article might be of your help: What should I know about sleep stages?

 

If this is not the case, perhaps resetting the app will do the trick: Log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

 

See you later and hope this helps.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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