Sleep data with new layout

[Susanhill1910]

I suppose there was an update. The app presents sleep data differently.  Have others noticed this?

I miss seeing how long episodes of awake, light, REM and deep sleep are

Moderator edit: Subject for clarity.

[Counselor123]

Interesting. I have a versa 3 and I have the four stages of sleep but not the restlessness anymore and the benchmark data is absolutely useless. The update is no longer accurate in any clinical sense. They've taken away the usefulness of the data. Instead, they decided to make them pretty pictures with information that is of no value. I'm glad I didn't pay for premium.
My big fantasy is that soon we'll get an update that will look exactly like the old one, we'll keep all of the important clinical information as we had before, and then add some advanced information that we can use. That would be 10 steps forward. It's also a lot to ask to do the right thing, obviously. And it's not just the right thing for us but for their bottom line. Whoever's in charge just doesn't get that and I hope they're not in charge for very much longer. Changing a product from excellent and unique to useless doesn't look good at a resume.

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[Nawtykitty]

@rcfoulk Yesterday, the old sleep tracking format was back. I was able to scroll through all the lost weeks of useful tracking. They proved that they CAN go back, in spite of what they said. Today, it was back to the useless version. That just proves that Google doesn't give a hoot about it's customers and what WE want. I was set to keep my Fitbit in spite of all of their downgrades. Going back to shopping for a non-Google brand tracker. I have a couple of possibilities lined up.

[Badger84]

Same old story but yeah, I’m really missing the old version of the app, I don’t pay as much attention to my app or uploading stuff now because I miss the old layout.. sleep is harder to read.. and I hate not being able to categorise an exercise e.g. recorded roller skating as a workout, used to be able to change it from workout to the correct exercise.. I know I can do it in my online dashboard but urgh. Fitbit, do a poll of your users and see if people prefer the old or new app! Whoever designed the new one must be quite boring. Even the little “moon face” on the sleep page was a nice friendly touch! Now it’s just bland. 

[Nawtykitty]

@Pebbles523 Yesterday, the old format was back, without me doing anything. I was able to scroll through weeks of sleep tracking. They PROVED that they CAN do it. They just choose not to. Today, their useless format returned. I didn't do anything to bring that useless downgrade back.

[Nawtykitty]

@Pebbles523

Yesterday's sleep tracking. Today it went back to the garbage they are pushing on us.

 

[rcfoulk]

@Nawtykitty  I read a couple post asserting the short-lived return to sanity.  I have the 3.9x version on my phone (Android) so I get the old and useful sleep stats, although I'm concerned they have screwed around with how the raw data is analyzed given that there are clear discrepancies between what I know objectively about my sleep and what is displayed.  When Iread those posts I checked on my iPad and it still presented the same mangled view.  So, I have no idea what's really going on with the good version popping up in places only to revert to garbage.  I've researched options but as long as I can maintain the good version on my phone I won't bail quite yet, or at least until my current Charge dies.  I won't purchase another Google product.  It's annoying that other vendors don't offer good views of their app as part of marketing, particularly the sleep.  That said, based on comments from others it appears that the "ring" option provides decent sleep information.  I'm not certain about the other options that have been discussed.  In the face of this intense, widespread, and consistently focused backlash and not only the lack of action but just crickets back from Google I keep thinking about the quote "pride comes before the fall."  This stupidity will not kill Google but the existence of Fitbit is clearly on a clock.  Yes, they will lose any chance of many ever trusting a Google health tracker, but that line of business is microscopic as part of the larger Alphabet enterprise.  It has made lots of folks Google averse, totally.  I have personally and have advised all of my clients to ditch Chrome for Duckduckgo or at least configure their browser to use their search.  That browser and search shields the user from trackers which are a big part of their business.  I must say it's noticeable that I can now research products and not have them pop up as suggestions across web pages. 🙂  Makes me feel as though Google and others are not constantly looking over my shoulder when online.

[dance4fun]

Fitbit please revert back to the old version. The new version is unreadable and unusable.

As a poor workaround, and requires more work:
I have to do an extra tap to go to my benchmark tab but that is a workaround, not a great experience.

[Counselor123]

How did the old version initially return?? And how did you lose it?

Good luck on your new shopping search. I would love to hear your final choice or you break down because I'm at a loss as to how to inspect the sleep modules of any other watches without having to purchase them first. Any thoughts out there?
There was recently a post by someone who said that the Apple version was useless. I have Android anyway. Thanks in advance.

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[Counselor123]

Did these changes just occur after a phone restart and nothing more?

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[Counselor123]

I totally agree. I must tell you however that very early on, someone mentioned the Ring and I posted a link regarding it's inaccuracies. Considering it's cost if it's no better than what we're now experiencing it would be a waste, in my opinion. If you're considering it, it won't take much searching online to find that article which I can't locate at the moment for you.
If I find it again I'll post it for everyone.

Speaking of searching, Duckduckgo Is definitely a winner in many respects but their search results don't seem to be as comprehensive or very as Google in that I find myself using Google as a backup and then finding results that I never found on DuckDuckGo and we're more useful. So, although Duck Duck Go is great for enhanced privacy and security, as a search engine it appears, to me anyway, a little incomplete. Every time I am doing research, I find myself wanting to go back to Google just to make sure I didn't miss anything. This is just me.

If you're able to figure out how to observe and experience sleep modules on other products, please share with us because shopping for something like this could be crazy making and spending hundreds of dollars to later find out that the Sleep module is no better or worse , just would be frosting on the cake.

Finally, your comment about discrepancies in the reporting resonates with me as well. They must have messed with the algorithms because I'm not always asleep when it says I am and vice versa. There are other reporting points that don't make sense as well.
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[rcfoulk]

My experience with Duckduckgo has been that the results are more than sufficient to the questions posed.  Given the tenure of Google's search engine it wouldn't blow my hair back if it found things the duck did not.  But in the realm of cost/benefit (or liability) I find it well more than adequate.  I also very much value my privacy and in various ways have worked to minimize everyone, in particular Google, and my ISP (hello VPN) from harvesting first and monetizing second my online activity data both on PCs and phones.  But to each their own.  As to the ring thing, I'm only parroting what I've read in posts on Fitbit community subs.  It is pricey device but if it provides quality sleep information in an easily usable format like Fitbit did previously, in particular detailed night by night history, it might well be worth the cost, especially for folks with sleep-related issues.  As always, it's buyer beware.  Folks need to do their due diligence before coughing up the cash.

[edbfit]

My understanding after the change in sleep chart is that google made it more friendly to those with 'vision impairment'. Huh? I am visually impaired, and find the new layout, with intercepting lines saying what the lines are, to be very difficult to interpret. Also, I think the 'visual impairment' is just an excuse for a developer pushing something 'new' which isn't necessarily 'better' and trying to make it sound like it was a sympathetic choice for the 'visually impaired'.  As a small percentage of fitbit users (as a visually impaired person), I object to google using my condition as an excuse for poor development choices. Why doesn't google offer its' users choices, simple enough to do. I find the new chart configuration so unusable that well, maybe fitbit for me is getting close to 'unusable'.  

[JackieJay]

There is a way? What, to change it back?

[Counselor123]

Many posters have referred back to a Facebook page. You might be able to
find it in recent posts. But others have said they were successful, then it
reverted to the new one. So, who knows. Good luck.

[Counselor123]

Your thoughts have been echoed by many apparently.

Sorry about your vision issues.

The real issue is that updates should be beta-tested before release. My
many...not a few. AND in a case of such a product should have considered
visually impaired beta testers. Shame on that development department to
release to thousands of users without EXTENSIVE testing and feedback. What
was the hurry.



If you find something as good as the old version or better, please share.

Good luck to you.



R

[Nawtykitty]

@rcfoulk . You are 100% spot on. Google is basically taking over everything and ruining whatever they touch. I will never knowingly buy a Google product from this point forward. Also, I would think that it is illegal to force us to use Google mail rather than our chosen email. I have found a couple of prospective replacement trackers (not Google connected). I want to research those. A screenshot of the app on one, showed a sleep tracking format very close to what Fitbit USED to have. That will most likely be the winner if I can see it in person. People on this forum complain that when they post replacement choices, their posts get deleted. 

[Nawtykitty]

@rcfoulk  Here is a screenshot of my sleep tracking just for one day (yesterday). I didn't make any changes. It just reverted. I was able to scroll through this stats of all my previous days, like we used to be able to. It shows what we all know. They CAN revert it with our previous stats intact. They just don't want to. Today, it was back to the useless version. This is what I had yesterday.

 

[Counselor123]

Thank you for this. There is no screenshot displayed so assuming you did it correctly, they took it.

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[Moorenjnc]

The new sleep dashboard stinks!!  And why would they change it with no notification of it changing?  It is very hard to follow, and the old one was easy to follow, easy to read, easy to understand.  This new one makes no logical sense.  Of course, chances are good, thay don't really care what the Consumer prefers...  Come on Fitbit- do a survey and see what people think if it.

[golferhcw]

I believe a person with an iPhone used the "clear data" method successfully

settings, apps, fitbit, clear data
setup the phone and blue tooth connection again