help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep display on app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-23-2017 01:49

‎06-23-2017 01:49

It's no biggy but since I charged my Charge 2 when looking at my sleep pattern it's gone back to the standard layout that I had with my old fitbit charge. Can you please give any advice on how to change it to the new layout which goes with the Charge 2. 

The old one shows just how many times your awake sleep etc and how long but I much prefer the new which shows actually how long and more aesthetically pleasing. 

Thank you

Best Answer
0 Votes
1 REPLY 1

‎06-23-2017 03:25

‎06-23-2017 03:25

It will show the new sleep tracking with sleep stages whenever it can but Fitbit suggest there are a few reasons why it can go back to the old style:

 

"WHY DON'T I SEE SLEEP STAGES TODAY?

There are a few scenarios where you might see your sleep pattern (which shows your time asleep, restless, and awake) instead of sleep stages:

  • If you slept in a position that prevented your tracker from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your tracker higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
  • If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your tracker to bed). For more information on automatic sleep tracking, see How do I track my sleep?
  • If you slept for less than 3 hours.
  • If your tracker’s battery is critically low."

taken from: https://help.fitbit.com/articles/en_US/Help_article/2163/

Best Answer
0 Votes