06-07-2017 19:47 - edited 06-07-2017 19:49
06-07-2017 19:47 - edited 06-07-2017 19:49
I have a Fitbit Blaze. It seems like ever since I got it to sleep tracking has been very inaccurate. I've tried switching my sensitivity, and also resetting the device. I even tried contacting support, and they couldn't come up with a solution. I'm trying to be patient, but it's kind of ridiculous that I paid $200 for a device that doesn't even work correctly. Has anyone come up with their own solutions for this problem?
06-08-2017 02:23 - edited 06-08-2017 02:24
06-08-2017 02:23 - edited 06-08-2017 02:24
HI Sorry but we are all in the same predicament as you can see from the following
and
https://community.fitbit.com/t5/Charge-2/Sleep-data-incorrect/m-p/2009231#M53445
although it states charge 2 take a look at then Moderators comment and it seems its all devices and OS bases
wish I could be more help but the problem has been here for nearly 3 weeks and no-one from Fitbit seems to want to keep us updated on the progress or timings
06-21-2017 20:44
06-21-2017 20:44
Has this issue been fixed yet?
06-21-2017 20:52
06-21-2017 20:52
on another forum it says that it has,
I personally have not yet been in a position to check as it looks like it goes haywire when you take a nap, the above could just be one issue though as Fitbit seem oblivious to its customer needs and just does what it wants - one issue that was brought forward they have closed saying SOLVED but it has not been and all you get now are scripted responses
sorry I could be of no more help
06-23-2017 04:34
06-23-2017 04:34
@JustinLosurdo Hi Again. Just to let you know I have now managed to take an impromptu nap and it does seem as this may now have been fixed
Regards
Ash