sleep tracking is very inaccurate

[JustinLosurdo]

I have a Fitbit Blaze. It seems like ever since I got it to sleep tracking has been very inaccurate. I've tried switching my sensitivity, and also resetting the device. I even tried contacting support, and they couldn't come up with a solution. I'm trying to be patient, but it's kind of ridiculous that I paid $200 for a device that doesn't even work correctly. Has anyone come up with their own solutions for this problem?

[ashwolve]

HI Sorry but we are all in the same predicament as you can see from the following

https://community.fitbit.com/t5/Android-App/Weekly-sleep-average-incorrect-in-2-49/m-p/2031713#M5058...

and

https://community.fitbit.com/t5/Charge-2/Sleep-data-incorrect/m-p/2009231#M53445

although it states charge 2 take a look at then Moderators comment and it seems its all devices and OS bases

wish I could be more help but the problem has been here for nearly 3 weeks and no-one from Fitbit seems to want to keep us updated on the progress or timings

[JustinLosurdo]

Has this issue been fixed yet?

[ashwolve]

Hi @JustinLosurdo

on another forum it says that it has,

https://community.fitbit.com/t5/Android-App/RESOLVED-06-20-17-Weekly-sleep-average-incorrect-in-2-49...

I personally have not yet been in a position to check as it looks like it goes haywire when you take a nap, the above could just be one issue though as Fitbit seem oblivious to its customer needs and just does what it wants - one issue that was brought forward they have closed saying SOLVED but it has not been and all you get now are scripted responses

sorry I could be of no more help

[ashwolve]

@JustinLosurdo Hi Again. Just to let you know I have now managed to take an impromptu nap and it does seem as this may now have been fixed

Regards

Ash