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Sleep information not showing on Versa 2

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‎12-22-2020 09:39 - last edited on ‎12-22-2020 16:48 by Fitbit Moderator

‎12-22-2020 09:39 - last edited on ‎12-22-2020 16:48 by Fitbit Moderator

I have the tracking number of my sleep patterns on my Fitbit app but not receiving on my versa 2 watch. Bluetooth is charged and connected. 

 

 

Moderator Edit: Clarified subject

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‎12-22-2020 16:50

‎12-22-2020 16:50

Hi @SunsetRunner, welcome to the Community Forums.

 

Thanks for bringing this to our attention and for the details that were shared. To better assist you with this, can you please let me know when was the first time you experienced this situation and how many times since then? Which phone are you using to sync your Versa 2? Are you using a Fitbit original clock face or a third-party one? In the meantime I receive your answers, please restart your device and let me know if the issue persists.

 

I'll be waiting for your reply. 

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