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Sleep not Tracking Properly

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‎06-05-2019 07:18 - last edited on ‎06-06-2019 06:45 by Fitbit Moderator

‎06-05-2019 07:18 - last edited on ‎06-06-2019 06:45 by Fitbit Moderator

Sleep tracker is not working properly I was sleeping until 7:01 am  this morning and it was reading 6:14 how can I fix that?

 

 

Moderator edit: Clarified subject

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‎06-06-2019 06:41

‎06-06-2019 06:41

Welcome to the Forums @JENNY0217.

 

Let me help you figure out what is going on with the sleep tracking.

 

The first thing I'd like to ask is what Fitbit is it that you are using to track your sleep and your activity.

 

There are different reasons why the sleep is not being tracked. These are some reasons why this could be happening:

  • Your HR is not being tracked during your sleep. This can be mitigated by tightening the strap on your Fitbit and also cleaning the HR sensor with a damp piece of cloth and then drying it.
  • You are moving during your sleep. Perhaps it is very hot or cold, or something is causing you to move around. 
  • You sleep with a fan or an open window. A draft of air hitting the Fitbit could cause the Charge 3 to think that you are moving around.
  • Your HR is remaining high during your sleep. In this case it could be happening because of stress or even over-eating before going to sleep. Because the HR is used to determine if you are sleeping, along with movement, having a high HR would prevent sleep from being recognized.

I hope this clarifies what could be happening.

 

Let me know if you have any other questions or if I can help you with anything else.

Lanuza | Community Moderator

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