02-17-2019 05:20
02-17-2019 05:20
Since last Monday, Fitbit does not tracked my sleep
It does track anything else...
Best Answer02-18-2019 05:41
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-18-2019 05:41
Welcome to the Forums @nitzana.
Thanks for bringing this up. I'd like to take a closer look at what is going on.
In this case I'd recommend that you try to read through this help article that explains how sleep is tracked. After going through it please let me know if there is any chances that some of the requirements for sleep to be tracked couldn't have been fulfilled and that's why it happened. Additionally please try to follow the steps at the bottom of the article about the changing sensitivity settings to see get better readings of your sleep.
Let me know if you have any further questions.
Best Answer02-18-2019 22:26
02-18-2019 22:26
Best Answer02-21-2019 09:10
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-21-2019 09:10
Hello @nitzana.
Thanks for letting me know.
Since the settings are on sensitive, please try to change them back to normal and then give it another shot to determine what is going on.
Let me know if you have any further questions.
Best Answer