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Sleep not tracking STILL

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‎03-05-2019 15:33

‎03-05-2019 15:33

I have tried all resets, updating etc to try get my sleep to track but it is not working as of a week now. Anyone have any secret tips or processes to check or do to get this thang up and running again?? Thank you greatly!

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‎03-06-2019 09:10

‎03-06-2019 09:10

@CrystalIva It's great to see that you've visited the Fitbit Community! Sorry to hear that your Fitbit device isn't detecting your sleep. Which device do you have? Also thank you for restarting it. In general your device will start recording sleep after it detects an hour of inactivity. If you have a light sleep or move too much then this may difficult your sleep detection. Additionally you can try wearing your device on your non dominant hand to decrease the amount of movement it is subjected to. Finally you can restart your device. You can also manually log your sleep time.

 

Let me know how it goes!

Alvaro | Community Moderator

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