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Sleep scores wrong / Incorrect sleep start time

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‎03-21-2022 08:51 - last edited on ‎03-22-2022 12:11 by Fitbit Moderator

‎03-21-2022 08:51 - last edited on ‎03-22-2022 12:11 by Fitbit Moderator

Since we changed to daylight savings time, my sleep score is wrong. For instance, I went to bed last night at 9 p.m. dashboard shows I went to bed at 2:15 a m. And only captured 5 hours of sleep. Please fix or tell me how.

 

Moderator edit: Subject for clarity.

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2 REPLIES 2

‎03-22-2022 12:07

‎03-22-2022 12:07

@JulieG01 Nice to see you again in the forums. I will gladly help you regarding your sleep logs. If the sleep is not tracked entirely, the sleep score will be affected too. Please check if steps were recorded between 9pm and 2am of that evening. If so, step tracking will prevent the sleep tracking. I understand you were asleep, but I am reviewing all possible factors. Every night since daylight savings time change has been the same? Please try restarting your Fitbit device according to the instructions here: How do I restart my Fitbit device?. Monitor your next sleep logs please. 

 

Have a nice day!

RodrigoM | Community Moderator, Fitbit

Best Answer

‎03-23-2022 11:01

In response to RodrigoMFitbit

‎03-23-2022 11:01

I did restart my device yesterday after receiving your message. I also confirmed there were no steps recorded after I went to bed. The device is not capturing the first hour when I go to bed. Last night I went to bed at 9:30. It starts tracking my sleep activity at 10:30. 

 

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