Sleep tracker on charge hr

[Sarahm79]

Previously had a flex which told me how long it took to fall asleep, now have the charge hr which doesn't. This is my replacement device due to ongoing problems, not too impressed to be honest. Tried to restart device, phone, deleted and reinstalled app and repaired the device to phone. Any other ideas before I give up completely?

[SteveH]

Fitbit recently changed sleep tracking for all the wrist-worn trackers such that they auto detect sleep rather than having to tell it when you went to bed and when you got up. The drawback of this automation is that can't tell how long it took you to go to sleep.

[Colinm39]

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@SteveH wrote:

Fitbit recently changed sleep tracking for all the wrist-worn trackers such that they auto detect sleep rather than having to tell it when you went to bed and when you got up. The drawback of this automation is that can't tell how long it took you to go to sleep.

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@SteveH There is obviously an anomaly, if you edit the sleep record and deduct 1 minute, 9 times out of 10 it then calculates the time to fall asleep... Crazy but true.

If you then edit again and put the start time back to the original start time, the time to fall asleep remains.

[SteveH]

I didn't know that Colin! You're clearly right - something's not right. Another classic case of a fitbit change teething troubles?

[Colinm39]

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@SteveH wrote:
I didn't know that Colin! You're clearly right - something's not right. Another classic case of a fitbit change teething troubles?

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@SteveH It has been like that the moment I was joining my sleep records when you had a one minute break.  I get on average 3 sleep records per night and most are Charge HR generated, only the occasional toilet break.

So when I started playing with them I noticed this anomaly and reported it many months ago.

Why did I join the sleep records ?. Because when you export you only get the first record and I have been analysing, "why Premium Activity Calories are overstated".. Another story and in the hands of the Fitbit Premium experts.

Have a great 2016...