help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep tracker

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-06-2019 02:58

‎11-06-2019 02:58

Since the time change, my sleep tracker has been off most days. It shows I am walking up an hour or more earlier than when I wake up. I have my Fitbit  info tied to a healthy app tracker at work, and it shows the correct time. How do I correct this on the Fitbit tracker? Thanks

Best Answer
0 Votes
2 REPLIES 2

‎11-07-2019 08:30 - last edited on ‎03-07-2025 08:17 by Fitbit Moderator

‎11-07-2019 08:30 - last edited on ‎03-07-2025 08:17 by Fitbit Moderator

@vrmk Welcome! It's nice to have you on board! 

Let me help you with your sleep logs showing the incorrect time. This is odd. Does your tracker show the correct time? In any case try changing the timezone to a completely different one, save and sync then change it back to the correct one, save and sync again. Also check that your phone has the Automatic Timezone set on.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

Best Answer
0 Votes

‎11-10-2019 03:58

In response to AlvaroFitbit

‎11-10-2019 03:58

Hi, My Fitbit shows the correct time. For the past 3 days, it appears to show the correct wakeup time without me doing anything.thanks

Sent from Yahoo Mail on Android
Best Answer
0 Votes