Some pages in the app are cut off

[Nymc32986]

While looking at the nutrition details or scanning barcodes,  it looks like things on the app are shifted & cut off. Like when it can't read thr barcode, you can't click "scan another barcode" as its behind the android toggles, nor you can't see the fat counts because it's cut off at the top by "nutrients". 

Can you guys fix those bugs? Thanks

Moderator edit: updated subject for clarity

[Rich_Laue]

Not sure exactly what your seeing. You may want to send screenshots to fitbit support. You are on a community support board, 

[Guy_]

Hi @Nymc32986 - just in case have you tried reducing display resolution on your phone, sometimes pages don't scroll and if the font is too large it is not possible to see it all.

That is after restarting the phone in case it is a temporary issue.

[DaniFitbit]

Welcome on board to our community forums @Nymc32986!

It’s nice to see you around @Rich_Laue and @Guy_! Thank you for your help. 

@Nymc32986 I really appreciate the time you've invested in reporting this issue. All the information you've shared is incredibly helpful and useful to us.

I want to let you know that this issue has been escalated to a higher department for investigation, and our team is working hard to get it resolved as soon as possible.

[DaniFitbit · Accepted solution]

Hi everyone! 

I appreciate all your messages, patience and feedback regarding this situation about the nutrition information not displaying correctly. 

Please stay tuned for a new update to the Fitbit app, version 4.51, which will fix this issue.

In order to update your Fitbit app, please read and follow the steps shown here: How do I update the Fitbit app?

We look forward to your comments.