Sony Z3 not syncing

[Littlefootbmth]

Hi,

I've had my flex 2 since November and it's been working with my Sony Xperia Z3 compact just fine up until earlier this week. It's suddenly stopped syncing. I've tried taking it off the Bluetooth and readding it but it won't seem to re-elect it. Yet my phone's Bluetooth works perfectly well with other objects and my flex still syncs to my ipad. I really don't know what it could be!! Any ideas on what to do?

[RobertoME]

Hello @Littlefootbmth, good to see you have joined to the Fitbit Community. If you are experiencing issues at the moment to sync with your Xperia, try the following suggestions on this post: Having trouble syncing? (here's how to fix this). It might help to get you back on track.

I have an Xperia too and sometimes, for some reason is hard to sync. As a Workaround I tried to switch back and forth between Wi-fi and my mobile Internet. Also if there are other Bluetooth devices around, it may interfere at the moment to sync.

Hope this helps, let me know how it goes.