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Spo2 and skin temp issues

I have a Pixel Watch 2 and Pixel 8Pro phone. I was getting normal spo2 and skin temp readings up until about a week ago and suddenly they aren't tracking anymore. I haven't noticed any updates and I can't find anything else about it.

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Moderator edit - word choice

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10 REPLIES 10

Same problem here, it is not just you. I can't find an obvious solution.

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Check the permissions for the Fitbit app on the watch, maybe an update removed some of them, for example the ones for health and wellness.

Greetings, Az

Sense 2 (meine Frau), Charge 6 (ich) und Aria 2 , Fitbit App auf Android (wir beide)
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FFFFSSSSSS. THAT is stupid. I fiddled with my watch and found the permission setting for Fitbit on there and yeah. Some of them were off. Pretty sure I'll get my readings tomorrow (hopefully). I will confirm and mark this answered.

Thank you SO MUCH.

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Sadly, this doesn't seem to have been my issue. Still no spo2 or skin temp readings. Thank you for pointing that out, at least I can keep that in mind in the future.

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@Feral.Queen did you restart your watch after you fixed the permissions? For some reason, that seems to help sometimes.

Community Council Member

Amanda | Wyoming, USA

Pixel Watch 4, Inspire 3, Sense | Android

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Same, I haven't seen SP02 or skin temp readings since April 26th. 

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I have the same problem, in my case since 20th april (I am from Spain).

I thought that could be something related to health licence. I remember that in the beggining they had troubles to activate the SP02 because they needed some kind of permissions from the autorities.

I have a Google Pixel Watch 4.

is there someone from Fitbit that could tell us what is happening?

I have all the permissions activated in the Fitbit application in the phone.

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Just an update.

In the permissions section for Fitbit, I saw the one related to health in the "with permission" list, but if I click in the line there are more options and a few ones were not activated. I activated everything, and I will come back here to say if it was the solution in 1 or 2 days (to give more time to get data).

 

UPDATE 2.

In the Google Pixel Watch 4 I found a section where the permissions for the Spo2 and the skin temperature had no permissions.

I am going to try to explain where to find it (I translate from spanish, maybe is a bit different the text):

Settings >> Applications and notificacions > App's Permissions >> Physical Activity and well-being

Here there are permissions to activate for the spo2 and the temperature.

 

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Yes, I also found the permissions setting there and SP02 and Skin Temp did not have permission. I gave permissions, reset the watch and today both have reappeared. Problem solved. 

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I also lost the "allow" permissions for SPO2 and skin temperature on April 26 and had to reenable them in these settings:
Settings >> Applications and notificacions > App's Permissions >> Physical Activity and well-being

The number of things that are breaking lately with this ecosystem is getting annoying.

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