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Staying connected. Whats the point?

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‎02-14-2018 06:08

‎02-14-2018 06:08

What's the point in even having this device if I'm constantly having to check my phone to see if I have a missed message, phone call, or email?!!! It will not stay synced to my Samsung phone and honestly thinks it's a waste of money! I purchased to have the convenience of not having to keep my phone on me at all times however some days it notifies me and others it doesn't.  Completely frustrating!!!!!!!

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‎02-14-2018 08:43

‎02-14-2018 08:43

We are not the alone ones. Ive been researching the web for the last 3 months for a fix and found hundreds of ppl with the same problem and they are still selling this junk and no tech. support to fix it. I try getting help also from Samsung and they said its a Fitbit problem witch i believe.

All my other device work very will with no problem on my Galaxy S8 Edge +. We all need to start reporting this matter to the Better Business Bureau to see if they can be of help in solving this $150.00 Fitbit problem.

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