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Step count increased 10 fold.

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‎04-28-2022 12:53

‎04-28-2022 12:53

My step count from Monday changed from 6500 which is a big day for me, to 65000. Does anyone know why this could happen?

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‎05-02-2022 17:46

‎05-02-2022 17:46

Welcome to the Fitbit Community, @KarenPK.

 

I'm sorry to hear about the difficulties you experienced. Thank you for the information provided.

 

If you placed your Fitbit device on a nightstand please check if there is any electrical appliance issuing vibrations nearby. Your tracker might record those vibrations as steps. If this is the case, please try putting your Tracker in a different place to see if the issue gets resolved.

 

Whether you have linked your Fitbit account to a third party-app, the activities logged from their side can add steps to your Fitbit account. Manually logged activities can also add extra steps. You can delete any manually logged activity or any activity from a third-party app to remove those extra steps.

 

You can negate the extra data by manually logging a driving activity. For instructions, please visit this article and open the menu "How do I delete steps and floors in the Fitbit app?".

 

Have a nice day.

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