08-07-2019 23:14
08-07-2019 23:14
Yesterday i downloaded fitbit to my Android. Asnitvstands i apparently havent taken a single step. Like wth?
08-07-2019 23:24
08-07-2019 23:24
The app will only show steps after you have gone through the setup process and your fitbit syncs. Have you done this yet?
Setup and syncing can be an issue if your android is not on the list of supported devices at www.fitbit.com/devices
08-08-2019 20:28
08-08-2019 20:28
08-08-2019 23:17
08-08-2019 23:17
If it's syncing but still showing no steps then that suggests that your fitbit is defective (I assume the steps are showing ok on the device). If you contact customer support via contact.fitbit.com they may be able to see what's happening from the server side. And if they can't fix it they can check your warranty status and advise on your options.