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Step tile is not showing

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‎04-06-2023 03:28 - last edited on ‎04-08-2023 12:46 by Fitbit Moderator

‎04-06-2023 03:28 - last edited on ‎04-08-2023 12:46 by Fitbit Moderator

The circle that displays steps when I open the app is completely missing. It is just blank. All other data still shows. I have cleared data and cache, forced stop, restarted phone and logged in again. I have tried switching to caloriedls shown instead of steps. Still.blank white space. This started the day fitbit stopped the step challenges between friends, and has not been back since. Please help.

 

 

Moderator Edit: Clarified subject

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‎04-06-2023 06:47

‎04-06-2023 06:47

Tap the Edit button near top right.  Look for the Step circle and + to add it back, and hold down a second to drag circles around to your taste.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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3 REPLIES 3

‎04-06-2023 06:47

‎04-06-2023 06:47

Tap the Edit button near top right.  Look for the Step circle and + to add it back, and hold down a second to drag circles around to your taste.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-07-2023 06:43

In response to JohnnyRow

‎04-07-2023 06:43

Thank you!!!!
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‎04-08-2023 12:52 - last edited on ‎05-27-2024 06:51 by Fitbit Moderator

‎04-08-2023 12:52 - last edited on ‎05-27-2024 06:51 by Fitbit Moderator

@JohnnyRow Thank you very much for your help! 

@trish123abc Nice to see you again in the forums. Thanks for reaching out about the data shown on the Fitbit app. I am glad to read that you found the solution here in the forums. I wish you the best with your Fitbit device. Have a nice day!

RodrigoM | Community Moderator, Fitbit

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