Steps are not counted after synced

[princessalexia]

I just havecto vent. It is one thing after another with fitbit. My battery died. Recharged to medium.  Walked all day. When i synced later today no steps counted. Just tired of all the problems.

Moderator Edit: Updated Subject For Clarity.

[RobertoME]

Hello there @princessalexia, nice to see you again and I'm sorry to hear you are having these troubles with your Fitbit tracker.

I would like to step in and offer you some additional help, so feel free to let me know more details of each issue you have mentioned. For example is your battery charge draining fast or is not fully charging? Regarding the steps. are you doing just a regular walk or is combine with a different activity? Also how are you tracking your exercise in the case you are doing something additional beside a brisk walk? Are other stats presenting the same issue?

In the meantime I would share with you some article that might be of your help to get you back on track:

- Why isn't my battery charging?

- Can I improve my Fitbit device's battery life?

- Why won't my Fitbit device sync?

See you later and thank you for bringing to my attention the issues you are experiencing.