Steps counter adds a lot of steps!

[SunsetRunner]

Hi

I want to buy fitbit charge 5, but first i want to check out the fitbit app features - for steps counters etc. I need steps counter, which will work on both devices (telephone and watch), because of my work i can't wear any watches on my hand. But i can have a phone in my pocket. With this way i will not loose 8 hours of counting my steps and kcal, when I'll take my watch off.

So I downloaded fitbit app, but steps counter adds everyday thousands of steps which i didn't made. I read on forums, thats sometimes fitbit adds steps while ppl are driving or even sleeping, etc.

But for example, I didn't used phone today. It was all day on the table at home and in the evening when i checked steps counter i had 19 000 steps on it... Strange.... I compared it with google fit steps counter where i had 63 steps which i made today... 🤔 So i am sure it isn't my phone fault. If Googlefit can use right steps counter, why it is so difficult for fitbit?

[BraulioFitbit]

Welcome to the Community, @SunsetRunner.

Thanks for the details provided about the MobileTrack feature. This feature will track steps based on your movement, so if your phone was placed on a surface with constant vibration (next to a fan for example), this could result in steps added. Please try force stopping the Fitbit app by going to your phone's Settings > Apps > Fitbit > Force Stop and test the app again for one day.

Hope this helps.