Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Steps counter is missing from App Dashboard tile

Replies are disabled for this topic. Start a new one or visit our Help Center.

Samsung s9 and versa. All working till last update now steps counter is missing??

 

 

Moderator Edit: Updated Subject For Clarity.

Best Answer
0 Votes
1 REPLY 1

Hello @SunsetRunner, a warm welcome to the Fitbit Community! I was reading your stp counter was missing from your app after the last update. 

 

My apologies for the late response and I'm wondering how it goes? Is the issue still persisting? 

 

In this case either the tile is hidden or the watch was unpaired from your account. However if is the later you can confirm this if you are not able to see your Versa in your Fitbit app settings. If by any chance is this the case, is just matter to pair your tracker back.

 

Now, if the tile is hidden, please refer to this article section: 

Hope this helps, otherwise feel free to post again is you need more help.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer
0 Votes