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Steps didn't reset at midnight

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‎06-25-2019 03:49 - last edited on ‎06-26-2019 09:48 by Fitbit Moderator

‎06-25-2019 03:49 - last edited on ‎06-26-2019 09:48 by Fitbit Moderator

Since the update yesterday my steps are being carried over from yesterday. I just woke up and it says I already have 11,000 steps which is impossible

 

 

Moderator edit: updated subject for clarity

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‎06-26-2019 10:11 - last edited on ‎03-21-2025 11:27 by Fitbit Moderator

‎06-26-2019 10:11 - last edited on ‎03-21-2025 11:27 by Fitbit Moderator

@Elizabeth17 Welcome! Thanks for being part of our Community! 

Let me help you with your step count that didn't reset at midnight. This may happen when there is a change in timezone (due to travel or DST changes).  You can restart your device as this will help it reset the following midnight but it won’t remove the steps from the affected date.

Let me know how it goes.

Alvaro | Community Moderator

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