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Steps not showing on the app

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My steps are not showing up daily on my homepage.  but if i tap on the feet, it goes through two screens and then they are there.  What should i do ti fix this?

thank you, Kathy

Kathy B
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5 REPLIES 5

Got the same problem...help!

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me too....

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I have the same problem. Steps, calories and active minutes were not displayed on dashboard initially. After i uninstalled and reinstalled the app calories and active minutes are now showing but steps data is still not. I have also restarted the fitbit but issue remains.

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I have the exact same problem! Kinda happy it's not just me. But yes no steps showing on dashboard, but if I tap on steps it goes to the graph, shows no steps but you tap on the gap and then it tells me how many steps sofra today. Also in friends where you see your last seven days total, my total is going up as my steps go up done the math all adds up so it's syncing from my fitbit to the app... The app just not working?? 

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This problem is caused by a bug in the latest android app that fitbit are looking into.

 

Keep an eye on the following thread which has their latest updates on progress:

 

https://community.fitbit.com/t5/Android-App/App-2-76-1-steps-calories-revert-to-zero-no-live-HR/td-p...

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