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Steps not showing up on Fitbit Today

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‎01-02-2016 17:51 - last edited on ‎08-25-2021 09:36 by Fitbit Moderator

‎01-02-2016 17:51 - last edited on ‎08-25-2021 09:36 by Fitbit Moderator

I synced my fitbit flex to the app on my phone and the steps aren't showing up. It says that it synced but nothing is showing up. I restarted my phone and app and it still is t working.

 

Moderator Edit: Clarified subject

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‎01-03-2016 04:56

‎01-03-2016 04:56

A warm welcome to the Community @jdluvr06. If the syncing was successful and still you are not able to see your steps on your Dashboard, I recommend doing the following from your iOS device:

 

1. Open the Fitbit app. 
2. Tap Edit in the top-right corner. 
3. Scroll to the bottom of the page. 
4. Check the circle next to the tile you would like to show. 
5. Tap Done when finished. 

 

I hope this helps, let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer