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Steps or Step icon not showing in the app

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‎01-22-2018 05:29 - last edited on ‎01-23-2018 06:19 by Moderator Alum

‎01-22-2018 05:29 - last edited on ‎01-23-2018 06:19 by Moderator Alum

My fit bit HR won't  show my steps or even icon for steps.

 

 

Moderator Edit: Updated Subject For Clarity

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‎01-23-2018 06:18

‎01-23-2018 06:18

Hi there @CIV, welcome to our Fitbit Community! Under the only circumstance I have seen the tile for steps is missing, either is hide or your tracker is not paired to your account. I wen't ahead and in your Community profile I'm not able to see you have a tracker paired, so I believe you are experiencing the latter.

 

Please review if by opening your app in your account section you have a tracker paired, if is not showing anything then proceed to add your tracker back. for more details perhaps the following video could be a reference of he steps you have to follow.

 

Keep me posted how it goes. I'll be around if you need more help.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Fitbit: How To Set Up A Tracker On A Mobile Device
Fitbit: How To Set Up A Tracker On A Mobile Device
youtu.be/eNbozxFz3oA
Follow these easy instructions to learn how you can set up your Fitbit tracker using a smartphone. See more at www.fitbit.com/how-to
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