Stride settings

[Saz1987]

The stride on my fitbit is wrong. I walked 20 steps but the fitbit showed 459. When I woke up and looked at my fitbit for the first time after charging it, it was showing I'd done 30 steps but I was still in bed. I searched how to change stride but the app doesn't have the facilities to change it. Help!

[SteveH]

Changing your stride length won't affect your step count, only your distance (distance = steps x stride) and the default is usually pretty good. I'd normally suggest leaving it as the default but if you really want to change it then this guide explains how:

http://help.fitbit.com/articles/en_US/Help_article/How-do-I-measure-and-adjust-my-stride-length/

Which fitbit do you have? Were you wearing it in bed? If so the 30 steps could just be down to random arm movement and I wouldn't worry about such a small number.

The difference between you doing 20 steps and fitbit showing 459 sounds more serious. Is it still doing this? What happens if you count out 100 steps when walking - how many does your fitbit say you did?

If it is way out then it may be worth trying a restart. This does no harm and can sort out all sorts of issues:

http://help.fitbit.com/articles/en_US/Help_article/How-do-I-restart-my-tracker/

[Saz1987]

Hi,
I didn't have it on during the night. It was charging when it showed 30 steps.
I tried the 100 steps like you said and it went from 1375 to 2246 I really don't think that is right.
I have the fitbit charger HR that only got yesterday as a gift.
I will try the reset and see if that works.

[JuanJoFitbit]

@Saz1987 A warm welcome to our Fitbit Community! Your post caught my attention since it has no response. I'd like to know if the restart process got the issue sorted out since I'd like to follow up on this.

Looking forward to your response my friend!