Suddenly getting sync info

[Kazonnet]

Please help!

I'm suddenly getting a sync message in the info bar at the top of my mobile and I can't get rid of it. I'm not on all day sync, I just sync manually when needed. No other settings have changed but it's suddenly started appearing and I can't get rid of it. It's driving me crazy! Any ideas please? 

[LanuzaFitbit]

Welcome to the Forums @Kazonnet.

This seems to be happening because the way Android works. 

I'd recommend that you try reading through this help article that talks about this. It should definitely help you in removing that notification.

Let me know if you have any further questions.

[Kazonnet]

Thank you for your reply @LanuzaFitbit, I have now turned the message off, but I'm concerned that fitbit is running in the  background when it doesn't need to be and will affect my mobiles battery lifeli

I don't use all day sync and don't have my GPS on as I'm at work all day and don't need it, so why would my fitbit need to run in the background and how can I stop it doing so? 

[Colinm39]

@Kazonnet. To turn off Background data on the Fitbit, tap Android Settings, Apps & Notifications, Then tap Apps info, find the Fitbit App and then tap Data usage and turn off Background data.

[Kazonnet]

@Colinm39, thanks, ifif you mean my mobile settings  I haven't got anything that says turn off background data, all mine gives me the option to do is uninstall and force stop, but the force  stop will stop the app running altogether and I don't want want that. 🤔

[Colinm39]

@KazonnetOn my Android follow the options in my previous post and then this is what you should see..

[Kazonnet]

Thank you so much, that explains it. I have done it now, so I hope that will stop the problem. I appreciate the help. 😊

[LanuzaFitbit]

Hello @Kazonnet and @Colinm39.

Thanks for being around to help @Colinm39.

@Kazonnet Definitely it will impact the battery of your phone, but in reality it should be minimal. Similar to how apps like Facebook, or other social media apps, run in the background so that when you get a notifications on the app you also get in on the phone. 

Having said that, doing what @Colinm39 explained will help so that it is not taking up data while running in the background. Glad you were able to do it.

Feel free to reach out with any further questions.

[Kazonnet]

Yes, thank you all, your help is greatly appreciated. I'm now  not bothered by that pesky, annoying message anymore. 😊 

[LanuzaFitbit · Accepted solution]

Hello @Kazonnet.

Glad to read that it did work in the end! 

If you have the time, be sure to visit one of our Discussion boards. Lots of topics to talk about in there with other users.

Feel free to reach out if you need any assistance!