07-27-2022 21:50
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07-27-2022 21:50
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Support chat errors. Anyone seeing an issue with this feature after the latest update?

07-27-2022 21:54
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07-27-2022 21:54
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Hi @Tigger3333 chat is available only when someone is there help. You can also try a phone call. https://myhelp.fitbit.com/s/support?language=en_US

07-29-2022 13:44
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07-29-2022 13:44
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So if nobody is there to chat on the other end, why is it an option?
Further, why does it say "Estimated wait time: 1 minute"
And then when you select it, it errors out with "An unknown error has occurred. Try again later".
It's broken.

