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Surge is not receiving notifications

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‎08-08-2017 21:51 - last edited on ‎08-14-2017 07:26 by Moderator Alum

‎08-08-2017 21:51 - last edited on ‎08-14-2017 07:26 by Moderator Alum

I have a Samsung S8 Plus. I have tried everything possible and followed all instructions possible but I still can not get my Surge to receive notifications (texts or calls).

 

Please help

 

Moderator edit: Subject for clarity

Best Answer
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2 REPLIES 2

‎08-08-2017 23:22

‎08-08-2017 23:22

Although the S8+ was recently added to the list of supported devices it does seem that some are still having issues with notifications. You might want to follow the main thread on this for updates:

 

https://community.fitbit.com/t5/Android-App/Samsung-Galaxy-S8-S8-Compatibility/m-p/1946855

Best Answer

‎08-14-2017 07:28

‎08-14-2017 07:28

It's great to welcome you @Bree86 and @SteveH thanks for stopping by.

 

I would like to know if the link that our friend was helpful? If you still having inconveniences with your notifications, I recommend following our @MarreFitbit's instructions in the My Tracker isn't receiving notifications (Android App) post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer