help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Surge notifications not working since Samsung Galaxy S6 software upgrade

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-28-2016 06:27

‎06-28-2016 06:27

Notifications were working fine until Samsung updated its software.  now Surge does not show notifications.  I tried rebooting the Surge to no effect.  Any suggestions?

Best Answer
0 Votes
1 REPLY 1

‎07-10-2016 04:12

‎07-10-2016 04:12

A warm welcome to the Community @Pique1. Thanks for troubleshooting this issue by yourself. If your tracker is not receiving notifications, I recommend following @MarreFitbit's instructions in the My tracker isn't receiving notifications post. 

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes