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Unable to sync

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‎06-29-2016 13:22 - last edited on ‎06-29-2016 13:32 by Moderator Alum

‎06-29-2016 13:22 - last edited on ‎06-29-2016 13:32 by Moderator Alum

The app on my HTC no longer syncs to my blazer, has lost meals and water, cracked when I try to enter into the settings. Overall just not working like it should

 

Moderator edit: edited title for clarity

Best Answer
1 REPLY 1

‎07-10-2016 05:24

‎07-10-2016 05:24

@GrahamAdams Welcome to our Community! Are you running the app from the SD card or directly from the phone's memory? If you are running the app from the SD then I suggest you transfer it back to the phone's memory. You could also clean the app's cached by going to settings > Apps and look for the Fitbit App and tap it, there you will find the option to clean it's cache.

 

Let me know how it goes!

 

 

Alvaro | Community Moderator

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