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Sync and Notification issues

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‎03-24-2018 05:21

‎03-24-2018 05:21

Hi, 

 

Had an iPhone and my blaze synced and displayed notifications fine. I have since switched to a Samsung S8 (android) and I am having syncing issues as times and no more notifications. My phone constantly displays "Blaze regected pairing". I know I'm missing something. 

 

Thanks,

Rick

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4 REPLIES 4

‎03-24-2018 05:55

‎03-24-2018 05:55

Ever since I downloaded the new 2.68 update,  my phone app doesn't recognize or sync to my Blaze, even when they are less than 2 inches apart. Please advise. 

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‎03-24-2018 07:37

In response to GingerPeach

‎03-24-2018 07:37

I had a Charge 2 before this and it never missed a beat. What the hell have Fitbit done to this one which is double the price? My phone is a Galaxy S7. It's almost impossible to get a sync. My phone app says I have software version 27.32.4.19 and it last synced 01:03 this morning, but there's no data showing since last Thursday. I've tried all the suggestions, but this thing just won't sync. I've never come accross a more frustrating product. How can I get it fixed or is it just a pile of junk?

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‎03-24-2018 17:37 - edited ‎03-24-2018 17:39

In response to D8veh

‎03-24-2018 17:37 - edited ‎03-24-2018 17:39

Duplicate

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‎03-24-2018 17:38

In response to D8veh

‎03-24-2018 17:38

I don't know why this request for help has been moved from the Ionic section to the Android a;pp. There's nothing wrong with the Android app. It works faultlessly with my Charge 2. It's just this **ahem** Ionic that doesn't work. Pleas put it back in the Ionic section.

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