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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Community @ftmarj. If your tracker is not syncing, I recommend following the Syncing Troubleshoot. If this procedure doesn't work, feel free to contact our Support Team. For a faster solution you can contact them via phone or chat.
Let me know how it goes! 
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Community @ftmarj. If your tracker is not syncing, I recommend following the Syncing Troubleshoot. If this procedure doesn't work, feel free to contact our Support Team. For a faster solution you can contact them via phone or chat.
Let me know how it goes!
Best Answer
