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Sync issues causing more steps tracked

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‎01-25-2019 03:22 - last edited on ‎01-27-2019 05:25 by Fitbit Moderator

‎01-25-2019 03:22 - last edited on ‎01-27-2019 05:25 by Fitbit Moderator

I had to resync my AltaHR this morning and it is now registering steps that I have not walked yet. Any way to reset this?

 

 

Moderator edit: Clarified subject

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‎01-27-2019 05:21

‎01-27-2019 05:21

Welcome to the Forums @mplflaherty.

 

Thanks for bribing this up.

 

At this time it is not possible to remove the steps from your Fitbit itself but you can remove them from your account by following the steps listed in this help article.

 

Hope you find it useful! Let me know if there is anything else that I can help you with.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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