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Sync issues

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‎09-06-2019 17:10

‎09-06-2019 17:10

My fit bit flex hasn't synced since 8/24/19.  I did live chat support and said would fix with update. Fitbit 3.t downloaded same issues.  Bluetooth finds it but won't sync to app.  What else can I do?  I did add a device select flex in app and it only gets to tap feel vibration and then quits.  I'm tired of this.  I need an answer.

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‎09-06-2019 17:26

‎09-06-2019 17:26

I don't know which app version you have (3.t?), but there is a version 3.5 now.

Also not clear if you are trying to sync or to add a device.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎09-07-2019 17:42

In response to JohnnyRow

‎09-07-2019 17:42

Screenshot_20190907-203651_Fitbit.jpg

 

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‎09-07-2019 17:43

In response to Butterfly2017

‎09-07-2019 17:43

I can't get any further after vibration.  I had to unpaired to set up again.  I have 3.5 version of app and nothing works still.

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