Sync problem with Android - Fitbit Community

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Sync problem with Android

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A.kapil

3 0 1

Fitbit is useless when you are having a Android phone.

I am very sorry to say that no body is taking care of this

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3 REPLIES 3

SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17588

Is your android on the list of supported devices at www.fitbit.com/devices ?

Have you tried the normal troubleshooting steps for syncing issues:

restart phone
restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
restart fitbit a few more times (it doesn't always work)
"forget" the fitbit in the phone's bluetooth settings
go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
if none of that works then contact customer support: contact.fitbit.com

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A.kapil

3 0 1

Useless suggestions

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SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17588

Ungrateful response

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