Sync to Android

[J8nn1]

I am having trouble syncing my android to my fitbit. I have reinstalled the app twice but still no sync. I have also turned on all day sync to help. I have tuned Bluetooth on and off to help reduce sync any advice on what to do would be great. I have at fitbit charge

[SteveH]

The first thing to try when a fitbit misbehaves is a restart using this procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give it a few tries as it doesn't always work.

[jennyrphillips]

Thank you so much! I was having the same problem, and I had no idea I could "reset" my tracker. I've had a fitbit for 3 years! Mind blown!

[lindadough]

i spent an hour at the gym this morning and none of my steps have synced to my flexbit2 app on my android - i charged it last night so it is fully charged today - very frustrating after i put all that work in!