help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sync

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-29-2016 07:56

‎01-29-2016 07:56

My fitbit has not synced since Wednesday Evening around 7:30. Can you tell me what the problem may be?
Best Answer
0 Votes
1 REPLY 1

‎02-01-2016 03:55

‎02-01-2016 03:55

@bgcolyer Welcome to the Fitbit Community! It's great to have you here! It's odd that your Charge HR has stopped syncing all of a sudden. I believe that your tracker needs to be refreshed internally. Follow the troubleshooting steps that are listed in this help article in order to get this issue sorted out.

 

Hope this helps my friend and catch ya later! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes