07-13-2017 16:25
07-13-2017 16:25
Flex 2 on Samsung Galaxy Tab.
Synch creates error msg " unfortunately FITBIT has stopped."
It synchs however must turn off bluetooth manualy or error msg repeats and dumps fitbit program.
07-14-2017 10:38
07-14-2017 10:38
Hello @DavidLK! Thanks for joining the Community.
In this case, I'd like to ask you to please take a screen shot of the error message and then post it here. That would help me get a better understanding of what is going on.
Look forward to your reply.
07-23-2017 20:47
07-23-2017 20:47
Unable to capture screen.
It says exactly what I previously reported.
Just beloow the error msg there are 2 buttons.
REPORT. OK
And that is all.
David
07-24-2017 09:50
07-24-2017 09:50
Thanks for reaching back @DavidLK.
Perhaps we could try to clear the app's cache and then load it again. That should help with any issues that could've been saved in there.
Please let me know how it goes or if you have any questions.
07-25-2017 11:29
07-25-2017 11:29
07-28-2017 08:16
07-28-2017 08:16
Hey @DavidLK! Thanks for letting me know.
What version of the Galaxy Tab are you using? Could you give me more details on it so that I can better understand what is going on?
Look forward to your reply.
07-28-2017 08:21
07-28-2017 08:21
Hi there I am experiencing the same error since Weds 26th July. I am using an Android Samsung Galaxy. Can you help? I've uninstalled and Installed app a few times. Using Flex 2. Thanks
07-28-2017 10:11
07-28-2017 10:11
07-28-2017 10:18
07-28-2017 10:18
07-31-2017 08:00
07-31-2017 08:00
Welcome to the Forums @AudreyDoyle. Hey @DavidLK.
Let's try to fully restart the connection between your devices. Please follow these steps:
After doing that it should start working once again.
Please give it a try and let me know how it goes.
07-31-2017 08:24
07-31-2017 08:24
07-31-2017 09:24
08-01-2017 08:30
08-01-2017 08:30
Hey @DavidLK and @AudreyDoyle.
Glad to read that it is working again. Feel free to let me know if you experience any issues or need nay further assistance.
If you have the time, perhaps you could visit our Discussion boards. Lots of different topics to talk about there with other Community users.
Hope to see you around.
08-01-2017 21:01
08-01-2017 21:01
08-03-2017 08:17
08-03-2017 08:17
Hey @DavidLK.
Sorry, I thought that perhaps your situation was better now too. Guess that's what I get for being a n optimist.
Did you try the last set of steps I mentioned? Perhaps they could help. If you did, please let me know all the same.
Look forward to your reply.