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Synching issues since January 16, 2018

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‎01-22-2018 05:20

‎01-22-2018 05:20

I have been fighting with synch problems and have tried all the troubleshooting ideas. Synchs every once in a while but most of the time it says looking or tracker not found

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2 REPLIES 2

‎01-22-2018 05:26

‎01-22-2018 05:26

Are you running Android 8? If so you may be affected by a known bug with the latest app update. Keep an eye on the following thread for the latest updates from fitbit:

 

https://community.fitbit.com/t5/Android-App/Syncing-issues-since-2-64-Android-app-update/td-p/245489...

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‎01-25-2018 04:14

In response to SteveH

‎01-25-2018 04:14

Still not synching, looking then says tracker not found. Getting ridiculous that I can't do anything to get it synched. Not running Android 8. 

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