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Synching to new phone

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‎12-09-2018 12:08

‎12-09-2018 12:08

My Charge 2 is not syncing to my new Galaxy S9 phone. The Bluetooth is not recognizing the device. Suggestions?

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‎12-10-2018 00:52

‎12-10-2018 00:52

Do you still have your old phone? If so, make sure that there isn't still a link to the fitbit in the phone's bluetooth settings as this could be blocking connection to your new phone.

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